TERMS & CONDITIONS

Last Updated: [Insert Date]

These Terms & Conditions govern your use of [Your Company Name] (“we”, “us”, “our”) and your purchase of Sur-Ron electric bikes, parts, and accessories through our WooCommerce website.

By using this website, you agree to these terms.

1. Company Information

Business Name: [Your Registered Company Name]
Registered Address: [Your UK Address]
Email: support@[yourdomain].com
Company Number: [Insert if applicable]
VAT Number: [Insert if applicable]

2. Eligibility

By placing an order, you confirm that:

• You are at least 18 years old

• You are legally capable of entering into a binding contract

• You will comply with local vehicle laws in your jurisdiction

3. Product Descriptions

We aim to ensure all descriptions, specifications, and pricing are accurate.

However:

• Specifications may change without notice

• Images are for illustrative purposes only

• Minor manufacturing variations may occur

4. Pricing & Payment

All prices:

• Are listed in GBP (£) unless otherwise stated

• Include UK VAT where applicable

• Exclude international import duties and taxes

We reserve the right to:

• Correct pricing errors

• Cancel orders due to incorrect listings

• Refuse suspicious or fraudulent transactions

5. Order Acceptance

An order is not legally binding until:

• Payment has been authorised

• You receive an official dispatch confirmation

We reserve the right to refuse any order.

6. Shipping & Risk

Risk transfers to the customer upon confirmed delivery.

We are not liable for:

• Delays caused by couriers

• Customs processing delays

• Incorrect address details provided by the customer

Full shipping details are outlined in our Shipping Policy.

7. Returns & Consumer Rights

UK customers are protected under:

• Consumer Rights Act 2015

• Consumer Contracts Regulations 2013

You are entitled to:

• A 14-day cooling-off period

• A repair, replacement, or refund for faulty goods

Full details are provided in our Returns Policy.

8. Electric Bike Use & Legal Compliance

It is the customer’s responsibility to ensure:

• The Sur-Ron bike complies with local road laws

• Proper licensing and registration requirements are met

• Safe and lawful use of the product

We are not liable for unlawful use of purchased products.

9. Warranty Limitations

Warranty does not cover:

• Wear and tear components

• Accidental damage

• Racing or commercial use

• Water damage

• Unauthorised modifications

Warranty claims require proof of purchase.

10. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for:

• Indirect or consequential losses

• Loss of profit or business interruption

• Damage caused by misuse or modification

Nothing in these terms limits liability for:

• Death or personal injury caused by negligence

• Fraud or fraudulent misrepresentation

11. Intellectual Property

All content on this website including:

• Logos

• Product descriptions

• Images

• Branding

Is the intellectual property of [Your Company Name] and may not be copied or reproduced without permission.

12. Privacy & Data Protection

We process customer data in accordance with:

• UK GDPR

• Data Protection Act 2018

Please refer to our Privacy Policy for full details.

13. Force Majeure

We are not responsible for failure to perform due to:

• Natural disasters

• Supply chain disruptions

• Government restrictions

• Pandemic-related delays

• Events beyond reasonable control

14. Governing Law

These Terms & Conditions are governed by the laws of:

England and Wales

Any disputes shall be subject to the exclusive jurisdiction of UK courts.

15. Amendments

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of revised terms.